Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in reasonable condition to when you received it. You'll also need the receipt or proof of purchase.

To start a return, you can contact us at help@getossu.com Please note that returns will need to be sent to the following address: 200 North Wrangler St.Astoria,NY 11106

If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any further inquiries at help@getossu.com